
The Curse of My Resting B*tch Face, And What We Can All Learn From It.
The man at the networking breakfast said it kindly. He leaned across the sausages, nodded at my face, and told me to cheer up, because it might never happen.

The man at the networking breakfast said it kindly. He leaned across the sausages, nodded at my face, and told me to cheer up, because it might never happen.

Picture the least interesting contract a council could possibly sign. Toilet roll. A bin order. Uniforms for the leisure centre. Nobody writes a case study about bins, do they? And
Andy Burnham walked into Downing Street last week, and by Thursday he’d announced a two-pound cap on bus fares, said he’d review prison release, and taken the VAT off your

Think about the last piece of software your organisation paid for. It was probably at its best the afternoon you signed. Clean and quick, exactly what the demo promised. Then

magine signing off a building on a rough sketch, a pinky promise, or a good feeling. I assume you’d want the specification. What it’s made of, what it can hold,

The phone went at about nine in the evening. A company I had never worked with, bidding for a contract worth more than my house. They had done everything. The

Jackson Howell is the founder of Riselabs. He worked with Underpin Consultants on the positioning of his relaunch, and this month he wrote me the most generous testimonial I have

The first episode of ‘Building social value from scratch: seven pieces, one question. If you were designing a social value system from a blank page, how would you do

A lodestone is a stone that knows where north is. I am being literal. It’s a lump of magnetite that took a lightning strike at some point in its life

Every company owner feels like it’s all too much at some point, the good ones ask for help. Business consultancy is something big companies spend billions on every year. Why?

Three times in one afternoon, I was told I was evil. Not in those words every time. Once it was “isn’t that a bit cynical.” Once it was “some of

In 1993 Japan started a football league with a hundred-year plan attached. By 2005 they had put the destination in public: ten million players, a home World Cup, and the

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