
Don’t blend in. Be weird.
I spent over an hour this week on a call with a consultant I’d never met. Towards the end, the conversation turned to children, because it always does. They told

I spent over an hour this week on a call with a consultant I’d never met. Towards the end, the conversation turned to children, because it always does. They told

When I’m stuck for ideas, I talk to a duck. My son turns up in the morning and will randomly put something on my desk. A few months ago, he
For fifteen years the country argued about why British workers had stopped getting better at their jobs. Books were written. Select committees sat. Chancellors stood up with graphs. Outrage was

Last week I found a box of my old books. (Yes, I did feel like Indiana Jones.) Lewis from university had been helpful, highlighting things, dog-eared pages. He’d left me

I am not sure anyone loves the seagull. They’re only really known for being very loud, stealing chips, and dive-bombing people and pooing on them. Now, Seagull Bosses, they’re only

I’ve been asked to be Lead Judge on two panels this year. One is a Positive Impact award. One is a growing business award. The brief for the role is

Do you know who has amazing information on the problems of your business? The people who work inside it. Everyone has sat at their desk and said “I could do

Lewis has changed, they’ll say. He’s now using memes from fifteen years ago in his blogs. And to that, I say, “I haven’t changed, but customer service has.” Artificial Intelligence

So many people think they can ‘do’ marketing, and do you know what? They are probably right. Passion, knowledge and determination can help you achieve almost anything in life. But

The wall in the photograph There is a photograph of a garden wall in West Hertfordshire, planting along the top of it, the kind of local, unshowy picture you put on
The Martell Bolton Test The Martell Bolton Test This test needs JavaScript to score your answers. The four axes are Court / Yard, Raven / Weirwood, Steel / Oath, and

New rules came out this month. What I’d like to make clear is this – social value is both a thing that happens in society, and a thing that happens

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