For fifteen years the country argued about why British workers had stopped getting better at their jobs. Books were written. Select committees sat. Chancellors stood up with graphs. Outrage was
Last week I found a box of my old books. (Yes, I did feel like Indiana Jones.) Lewis from university had been helpful, highlighting things, dog-eared pages. He’d left me
I am not sure anyone loves the seagull. They’re only really known for being very loud, stealing chips, and dive-bombing people and pooing on them. Now, Seagull Bosses, they’re only
I’ve been asked to be Lead Judge on two panels this year. One is a Positive Impact award. One is a growing business award. The brief for the role is
Do you know who has amazing information on the problems of your business? The people who work inside it. Everyone has sat at their desk and said “I could do
Lewis has changed, they’ll say. He’s now using memes from fifteen years ago in his blogs. And to that, I say, “I haven’t changed, but customer service has.” Artificial Intelligence
So many people think they can ‘do’ marketing, and do you know what? They are probably right. Passion, knowledge and determination can help you achieve almost anything in life. But
The wall in the photograph There is a photograph of a garden wall in West Hertfordshire, planting along the top of it, the kind of local, unshowy picture you put on
The Martell Bolton Test The Martell Bolton Test This test needs JavaScript to score your answers. The four axes are Court / Yard, Raven / Weirwood, Steel / Oath, and
New rules came out this month. What I’d like to make clear is this – social value is both a thing that happens in society, and a thing that happens
Two non-profits had a very profitable summer. Three things to keep in your head when you are making your own commercial decisions.
Picture the least interesting contract a council could possibly sign. Toilet roll. A bin order. Uniforms for the leisure centre. Nobody writes a case study about bins, do they? And
