Golden Balls, Power, and Why I Ask for Payment Up Front.
I charge up front on smaller projects. People hate it. But I do it because it puts the difficult conversation at the beginning, where it belongs. It simplifies the work.
I charge up front on smaller projects. People hate it. But I do it because it puts the difficult conversation at the beginning, where it belongs. It simplifies the work.
Do you know that feeling when you’re thinking of buying something, let’s say a new car, and suddenly, you see them everywhere? Well, I am having that right now, but
A strange and wonderful thing happened to me recently, someone I had met only briefly at a networking event six years ago rang my phone. Six years is an awfully
There’s a common question people ask, it usually goes; “If you had to have someone take a football penalty for your life, which player would you choose?” As someone who
I had a moment of absolute wonder, and it was at a service station. Now I don’t want a cold, grey, bazaar of boring when I want a welcome break
When Underpin builds products or services we have a bit of a mantra. “Does this move us closer to the people this exists for, or further away.” If the answer’s
As a member of the Institute for Social Value, I’d like to take a moment to respond to The Guardian’s article from last week. The Broken System of Charity Donation
For a long time, businesses have tried to survive by fixing the surface.A better shop fit out. A refreshed menu. A cleaner brand. A marginally cheaper price. It is no
Almost everything I talked about, and did, this year came back to one unfashionable idea. Doing the small things properly still matters. Not the glossy things. Not the strategic slogans.
John Vincent buying Leon back from Asda is being framed as a comeback story. Founder returns. Vision restored. Magic reignited. That framing is comforting. It is also incomplete. Because what
Your Party is a mess. Now, I met Jeremy Corbyn once, he was lovely, but there’s lessons to be learned from the UK’s newest political party, and politics isn’t important
Been to McDonald’s recently? It’s expensive, poor quality, and a bad customer experience. But that’s just my opinion. An opinion I am really interested in is that of Robert Reich,
